Individuals in the EU should refer to paragraph 7 (Rights for Users in the EU) for further details regarding their rights in relation to this data.
“Personal Data” includes any information relating to an identified or identifiable natural person, including information that can be linked to a specific individual, such as a name and/or your business name, address, telephone number, email address, and other information which you submit to us in relation to the Services and preferences you submit and preferences that are generated based on the data you submit and your use of and interactions with the Website.
“Services” means the Website Services and the Marketing Services.
If you wish to access, delete or correct you information, please send us an email to email@example.com. If you are in the EU please see paragraph 7 (Rights for Users in the EU) for more detail about your rights.
For the purposes of the General Data Protection Regulation (the “GDPR”), we are a company established in Delaware with a registered office at 26 Washington Square, Suite 7, Newport, RI 02840, USA and we are the data controller in respect of the Personal Data (as defined above) processed in connection with the Website Services. Our data protection officer can be contacted at firstname.lastname@example.org.
You may choose to provide us with Personal Data in connection with your use of the Website, such as your email address, name, your business name, website address, login details and frequency via the Contact Us function, if you request information on your Return on Investment using our ROI calculator].
As it is in our legitimate interests to be responsive to you and to ensure the proper functioning of our products and organisation, we will use your information to:
For GDPR purposes, users in the EU have rights in relation to this Personal Data. Please see paragraph 7 (Rights for Users in the European Union) for more details.
We collect certain technical information, such as usage data, referring/exit pages and URLs, your Internet service provider, the type of browser you use, your operating system, platform types, the device from which you connected to the Website, the time and date of access, the Website pages viewed, time spent at our Website, the websites visited just before and just after our Website, and other information that does not personally identify you relating to your use of the Website including by using cookies (see below), as it is in our legitimate interest to improve the quality and performance of the Website. For GDPR purposes, users in the EU have rights in relation to this Personal Data. Please see paragraph 7 (Rights for Users in the European Union) for more details.
Cookies are text files containing small amounts of information which are downloaded to your computer or mobile device when you visit a certain webpage. Cookies are then sent back to the originating webpage on each subsequent visit, or to another webpage that recognizes that cookie. Cookies are widely used in order to make websites work, or to work more efficiently, as well as to provide information to the owners of the website.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. Cookies may tell us, for example, whether you have visited the website before or whether you are a new visitor. They can also help to ensure that adverts you see online are more relevant to you and your interests.
There are two broad categories of cookies:
Cookies can remain on your computer or mobile device for different periods of time. Some cookies are 'session cookies', meaning that they exist only while your browser is open. These are deleted automatically once you close your browser. Other cookies are 'permanent cookies', meaning that they survive after your browser is closed. They can be used by the Website to recognise your computer when you open your browser and browse the Internet again.
The types of cookies used by us and our partners in connection with the Website can be classified into one of five categories, namely 'essential Website cookies', 'functionality cookies', 'analytics and performance cookies', 'advertising cookies', and 'social media cookies'. We've set out some further information about each category, and the purposes of the cookies we and third parties set in the following table.
|Type of cookie||What it does||How to block|
|Cookies necessary for essential Website purposes||These cookies are essential to provide you with the Website Services and to use some of its features, such as access to secure areas. Without these cookies, services you have asked for, like secure login accounts, would not be possible.||Please see the instructions set out in 'How to control or delete cookies' below.|
Functionality cookies record information about choices you've made and allow us to tailor the Website to you. These cookies mean that when you continue to use or come back to the Website, we can provide you with Website Services as you have asked for them to be provided. For example, these cookies allow us to:
||Please see the instructions set out in 'How to control or delete cookies' below.|
|Performance / Analytics Cookies||
We use performance/analytics cookies to analyse how the Website is accessed, used, or is performing in order to provide you with a better user experience and to maintain, operate and continually improve the Website. For example, these cookies allow us to:
||Please also see the instructions set out in 'How to control or delete cookies' below.|
|Advertising and Tracking Cookies||We allow third party companies, including advertising companies (e.g. Google Remarketing), to place cookies on our Website. These cookies enable such companies to track your activity across various sites where they display ads and record your activities so they can show ads that they consider relevant to you as you browse the Internet, e.g. you may see an advertisement for Rejoiner on another site you visit after visiting the Rejoiner website. These cookies are anonymous -- they store information about the content you are browsing, but not about who you are.
Cookies also allow us and third parties to know whether you've seen an ad or a type of ad, and how long it has been since you've last seen it. This information is used for frequency capping purposes, to help tailor the ads you see, and to measure the effectiveness of ads.
|All the ad companies or networks that we work with have their own privacy policies and offer a mechanism for users to opt out tracking and behavioral targeting available through the ad itself or through the opt out mechanisms listed in the 'How to control or delete cookies' section below.|
|Social Media Cookies||On some pages of our Website, third parties that provide applications through our Website may set their own anonymous cookies in order to track the success of their applications or customize applications for you. For example, when you share an article using a social media sharing button on our Website (e.g., Facebook, Twitter, LinkedIn), the social network that has created the button will record that you have done this. Because of how cookies work, we cannot access these cookies, nor can the third parties access the data in cookies used by us. Some pages of our Website may also contain embedded content, such as video content from YouTube, and these sites may set their own cookies.||Please see the instructions set out in 'How to control or delete cookies' below.|
|Google Analytics Cookies||We use Google Analytics, which is a web analytics tool that helps us understand how users engage with the Website. Like many services, Google Analytics uses first-party cookies to track user interactions, as in our case, where they are used to collect information about how users use our site. This information is used to compile reports and to help us improve our Website. The reports disclose website trends without identifying individual visitors.||You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.|
|Attribution Cookies||We use Attribution, a web analytics tool, to help us measure the effectiveness of our marketing efforts across various channels. Attribution provides insight into which sources of traffic are the most effective and generating leads for the Services. Attribution ties individual lead email addresses back to the referral source that drove the traffic.||Please see the instructions set out in 'How to control or delete cookies' below.|
|Crazy Egg Cookies||We use Crazy Egg, a web analytics tool, to help us understand how users are engaging with pages on our website. Crazy Egg aggregates scroll distance and click data anonymously, to show us how users are engaging with the content on our website. Crazy Egg provides aggregated ‘heatmap’ and ‘click-target’ reports for each individual page on the Rejoiner website.||You can opt out of Crazy Egg without affecting how you visit our site – for more information on opting out please visit this page.|
Most browsers allow you to change your cookie settings. These settings will typically be found in the “options” or “preferences” menu of your browser. In order to understand these settings, the following links may be helpful, otherwise you should use the “Help” option in your browser for more details.
If you only want to limit third party advertising cookies, you can turn such cookies off by visiting the following links:
Please bear in mind that there are many more companies listed on these sites than those that drop cookies via the Website.
If you would like to find out more about cookies and their use on the Internet, you may find the following links useful:
If you have disabled one or more Cookies, we may still use information collected from cookies prior to your disabled preference being set, however, we will stop using the disabled cookie to collect any further information. Many web browsers support Do Not Track technology. While we strive to offer you choices when you use our website and services, we do not currently honor web browser Do Not Track signals.
This Website is hosted and operated in the United States. Please note that the Personal Data you submit to us in order to use the Website Services and the Website in accordance with the terms and conditions will be transferred to and stored in the United States to be processed by us so we can provide the Website Services to you as set forth in the Terms of Service.
You acknowledge and agree that we may store and process your Personal Data in the United States. Please note that the level of legal protection provided in the United States or other non-European countries in which you use the Services may not be as stringent as that under European Union privacy standards or the privacy laws of some other countries, possibly including your home jurisdiction.
Rejoiner will share your information with law enforcement agencies, public authorities or other organisations if legally required to do so, including to meet national security or law enforcement requirements, or if we have a good faith belief that such use is reasonably necessary to:
Rejoiner will also disclose your information to third parties:
For the purposes of the GDPR, please refer to Schedule 1 (Recipients of Data) for further details on third party recipients of your data, their location, and reasons for such transfer/processing.
The Website is not intended for use by anyone under 18, except with the explicit permission and under the supervision of a parent or guardian who accepts full legal responsibility for the minor's use.
We implement security measures designed to protect your information from unauthorized access, disclosure or accidental loss or destruction. We have implemented technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using visiting our Website and using our Services, you acknowledge that you understand and agree to assume these risks. Communications you may have with us via email or mail may not be secure unless we advise you that security measures are in place prior to your sending information. Therefore, if you choose to communicate with us through these means, you are assuming the risk of doing so and we request that you do not send or post sensitive information through these means.
For users of the Website Services in the European Union, the following provisions will apply.
In certain circumstances you have rights in relation to the Personal Data we hold about you. We set out below an outline of those rights and how to exercise those rights. Please note that we will require you to verify your identity before responding to any requests to exercise your rights. To exercise any of your rights, please email email@example.com. Please note that for each of the rights below we may have valid legal reasons to refuse your request, in such instances we will let you know if that is the case.
Access and Portability: You have the right to know whether we process Personal Data about you, and if we do, to access data we hold about you and certain information about how we use it and who we share it with.
Portability: You have the right to receive a subset of the Personal Data you provide us if we process it on the bases of our contract with you or with your consent in a structured, commonly used and machine-readable format and a right to request that we transfer such Personal Data to another party. If you wish for us to transfer the Personal Data to another party, please ensure you detail that party and note that we can only do so where it is technically feasible. We are not responsible for the security of the Personal Data or its processing once received by the third party.
Correction: You have the right to require us to correct any Personal Data held about you that is inaccurate and have incomplete data completed.
Erasure: You may request that we erase the Personal Data we hold about you in the following circumstances: where you believe it is no longer necessary for us to hold the Personal Data, we are processing it on the basis of your consent and you wish to withdraw your consent, we are processing your data on the basis of our legitimate interest and you object to such processing, you no longer wish us to use your data to send you marketing or you believe we are unlawfully processing your data.). Please provide as much detail as possible on your reasons for the request to assist us in determining whether you have a valid basis for erasure.
Restriction of Processing to Storage Only: You have a right to require us to stop processing the Personal Data we hold about you other than for storage purposes in the following circumstances: you believe the Personal Data is not accurate for the period it takes for us to verify whether the data is accurate, we wish to erase the Personal Data as the processing we are doing is unlawful but you want us to simply restrict the use of that data; we no longer need the Personal Data for the purposes of the processing but you require us to retain the data for the establishment, exercise or defence of legal claims; and you have objected to us processing Personal Data we hold about you on the basis of our legitimate interest and you wish us to stop processing the Personal Data whilst we determine whether there is an overriding interest in us retaining such Personal Data.
Objection: You have the right to object to our processing of data about you and we will consider your request. Please provide us with detail as to your reasoning so that we can assess whether there is a compelling overriding interest in us continuing to process such data or we need to process it in relation to legal claims.
(a) Withdrawal of Consent
Where you have provided your consent to us processing your Personal Data, you can withdraw your consent at any time by clicking on this opt-out link.
(b) Objection to Marketing
At any time you have the right to object to our processing of data about you in order to send you marketing, including where we build profiles for such purposes and we will stop processing the data for that purpose.
In the event that you wish to make a complaint about how we process your Personal Data, please contact us in the first instance at firstname.lastname@example.org and we will endeavour to deal with your request as soon as possible. This is without prejudice to your right to launch a claim with the data protection supervisory authority in the EU country in which you live or work where you think we have infringed data protection laws.
Information provided by Client. Client may provide information through the Website such as name, email address, eCommerce platform, website address, phone number, payment information (including billing addresses), usage information (including login location and frequency).
Client may also provide Client customer data in the course of Client’s use of the Marketing Services including:
We collect and process this data in order to provide the Marketing Services to the Client.
Rejoiner is subject to the investigatory and enforcement powers of the Federal Trade Commission and any other U.S. authorized statutory body in respect of Rejoiner’s self-certification of compliance with the Privacy Shield framework. Rejoiner is liable under the Privacy Shield Principles for onwards data transfers to third parties. Rejoiner may be liable if a third party processes personal information in a way inconsistent with those Principles, unless Rejoiner proves it is not responsible for the event giving rise to damage.
Where you have a dispute or complaint regarding Rejoiner’s collection, storage, or use of your Personal Data, you may make a complaint to Rejoiner by sending it to email@example.com. Where the dispute or complaint is not satisfactorily resolved or you don’t receive a timely response, you may escalate the matter to your local European data protection authority free of charge, and Rejoiner commits to cooperate with the relevant European data protection authority and the Swiss Federal Data Protection and Information Commissioner (FDPIC) and will comply with the advice given by this authority with regard to your Personal Data which was transferred from the European Union and Switzerland in the context of the Services. You may also contact our U.S.-based third-party dispute resolution provider (free of charge). For EU users, using this service is without prejudice to your right to launch a claim with the data protection supervisory authority in the EU country in which you live or work.
Please note that if your complaint is not resolved, you may have the right, under certain limited conditions, to invoke binding arbitration before the Privacy Shield Panel of the U.S. Department of Commerce and the European Commission.
California law permits visitors who are California residents to request certain information regarding our disclosure of personally identifiable information to third parties for their direct marketing purposes. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year. To make such a request, please contact firstname.lastname@example.org.
Categories of recipients include: